Careers

We love what we do and are constantly on the lookout for those who share the same passion for client service and creativity! We also appreciate a good cartwheel and/or magic tricks. If your career search jives with a culture that delights in teamwork, creative thinking and personal growth, This e-mail address is being protected from spambots. You need JavaScript enabled to view it your résumé.

Social Media Manager

Duties and Expectations:

• Live in the social media world for our company as the ambassador / social host 
  • Respond to & engage all inquiries for the company on social sites (Twitter, Facebook, LinkedIn, Flickr, YouTube, blogs)
  • Seek out & join conversations about our market on social sites
  • Delegate to experts in the company on topics fit for their input
• Experiment with new and alternative ways to leverage social media activities 
• Monitor trends in our market and appropriately apply that knowledge to increasing the use of social media at your company
• Strategize with and educate the management team and others across the company on incorporating relevant social media techniques into the corporate culture and into all of the company’s products and services
• Interface with clients and provide polish and professional solutions to their social media campaign
• Measure the impact of social media on the overall marketing efforts

Experience - the ideal candidate will have experience in the following areas:

• Social media tools and techniques
• Marketing (traditional, new media, guerilla and ‘word of mouth’)
• Communities
• Product marketing
• Press and analyst relations
• Business development
• Technology
• Project management

Attributes - the key attributes for this position include:

• Social, online and offline
• Engaging in communication
• Creativity
• Willingness to experiment
• Ability to deal with uncertainty
• Ability to contribute individually, and lead, manage or participate in cross-functional teams
• Doggedness and determination
• Ability to synthesize large amounts of data into actionable information
• Excellent writing skills and a willingness to use them
• Excellent verbal communication skills
• Persuasiveness
• Ability to create great working relationships with all levels within the company and across multiple disciplines
• Sense of humor [very important in the social media world - don't take yourself too seriously!]

• • Work collaboratively with project teams; ability to own and execute the details, while at the same time, leading work of fellow team members.
  • Serve as a lead day-to-day client contact, supported by account leadership.
  • Lead more junior team members by example — helps set the bar.
  • Is committed to high-quality work at every level — customer interaction, the process and the end product.
  • Work with and value schedule flexibility — but doesn’t allow it to get in the way of customer service — to fellow employees and clients alike.
  • Looks for ways to “do things better, smarter,” even when that looks a little different.
  • Aspire to grow in his/her role with the company — to employee management, greater client counsel, new business cultivation, etc.

• • Strong writing, media relations and verbal communication skills.
  • Strong project management and project team management skills.
  • Bachelor’s in public relations, journalism or communications.
  • Minimum 4 to 8 years of experience in managing news media communication.
  • Understanding of all media vehicles and ways to use them in planning and execution — news media, social media, advertising, in-store merchandising, mobile messaging, word-of-mouth marketing, cause-related marketing, street team marketing, event marketing.
  • Ability to communicate and manage up to supervisor and executive leadership on new processes, systems, trends as they relate to media relations management, team resources.
  • Ability to effectively manage project teams, constructively coach fellow team members.
  • Working knowledge of Microsoft Office, Word, Excel, PowerPoint, Google Docs, Toggl and SharePoint.

• • Written communication: Excellent writing skills and knowledge of proper grammar are critical to this position. News releases, email pitches, media messages, Q&As, printed materials, and well-crafted emails will be a primary responsibility.
  • Project management: Soup-to-nuts, with key attention to detailed execution, follow-up, written and verbal updates, coordination with vendors, community groups, client groups.
  • Media relations management: Media outreach and relationship cultivation through pitching, interview management, managing client responses to inquiries, etc.
  • Crisis and issues management.
  • Timeline and budget management for designated projects.
  • Understanding and embracing business development, including recognizing organic new-business opportunities with existing clients, practicing excellent cost controls, and making recommendations on potential new clients based on research.
  • Strategic planning and support on a project level.
  • Exceptional people skills and ability to work with a range of personalities, from the folks on the loading dock to the board of directors and CEOs.
  • Ability to adapt quickly to new technology and changing environments.
  • Work effectively in a telecommuting and a virtual office environment.